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Thank you for choosing Vernon Health as your healthcare provider. We understand that healthcare bills and insurance claims can be complex. Our goal is to offer clarity through helpful tools and resources.
Please read the billing disclosures to better understand your financial rights, responsibilities, and available support.
Unpaid balances, including all applicable co-payments, co-insurance, deductibles and any non-covered services, are the responsibility of the patient and must be paid within 30 days of receipt of the statement.
Log in to MyChart to pay online.
Not registered? Pay as a guest at the same link.
Vernon Health charges are the same for all patients, regardless of insurance status.
While Vernon Health has contracted rates with many insurance carriers, the patient is responsible for any portion of the bill not covered by their insurance plan. This excludes any contractual discounts between Vernon Health and the insurance provider.
PricePoint
A public pricing portal where you can review standard charges for services at Vernon Health and compare costs across Wisconsin healthcare facilities.
Charge Transparency & PricePoint Overview
How hospital charges are set, what they mean, and how to interpret the data found in PricePoint.
Vernon Health Price Estimator
An interactive tool that lets you calculate your estimated out-of-pocket costs for common procedures based on your insurance coverage and plan benefits.
Many surgical procedures at Vernon Health are performed by surgeons from Gundersen Health System (Emplify). These two organizations are separate billing entities and may not have identical insurance contracts.
Vernon Health bills for the facility and surgical procedure
Gundersen Health System bills separately for the surgeon’s services
Patients may receive separate bills from each organization. Always verify your coverage with both to avoid unexpected charges.
At Vernon Health, we work with a wide range of insurance providers to help make care more accessible and affordable. Your out-of-pocket costs may vary depending on your specific plan, insurance type, and benefits.
To avoid unexpected charges, we strongly recommend verifying in-network coverage directly with your insurance provider before receiving services.
If you are covered by a government program such as Medicare or Medicaid, your share of the cost is determined by program rules.
If you are covered by a commercial insurance plan, your responsibility will depend on your plan’s specific benefits. Please refer to your health plan’s Explanation of Benefits (EOB) to see how your insurer calculates payments and what portion is your responsibility.
For help understanding your coverage, consult your insurance company directly using the phone number on your insurance card.
*Payor plan coverage varies.
Not all payor plans from an insurance carrier (Medicaid, Commercial, Medicare) are accepted or in-network. Please check with your insurance carrier to find an in-network provider.
At Vernon Health, we’re committed to supporting every patient’s access to care — regardless of financial circumstances. If you’re uninsured, underinsured, or struggling to pay for your care, our Financial Assistance Program (FAP) may be able to help. Assistance is based on income, family size, and ability to pay.
Language assitance is available.
Vernon Health’s Financial Assistance Program provides:
Application forms can be downloaded or picked up at any Vernon Health registration desk across our hospital or rural clinic locations.
Need help applying or have questions?
Phone: 608-637-2101
Email: paymybill@vmh.org
Help is available for understanding your statement or arranging payment.
Our Patient Accounts team is here to help with questions about statements, insurance, or payment options.
Phone: 608-637-2101
Hours: Monday – Friday, 8:00 a.m. – 4:30 p.m.
Email: paymybill@vmh.org
Our team is here to help you learn more about your care options, find the right provider, or schedule an appointment.
General Info: (608) 637-2101
Submit a general inquiry.
