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At Vernon Health, we’re proud to offer our communities exceptional healthcare in a friendly, patient-centered environment.
To make your experience as smooth and stress-free as possible, we’ve gathered key resources to help guide your care—from accessing medical records and understanding your rights to connecting with MyChart, viewing billing information, and finding directions and parking.
Your medical records are an important part of your care and we make it easy to access them safely.
Our Health Information Services team maintains all patient records with complete privacy and confidentiality.
Fill out the Authorization for Disclosure of Protected Health Information form.
Need a copy? Call 608-637-4332 (Monday–Friday, 8:00 AM – 4:00 PM)
Fax: 608-637-4288
Mail or Drop Off: Vernon Health, Health Information Services
507 South Main Street, Viroqua, WI 54665
All medical record requests must be authorized by the patient or their legal guardian.
For your privacy and security, records are mailed only—fax copies are not available.
Original records remain securely stored at Vernon Health.
If you have questions or need assistance, please contact Health Information Services at:
608-637-4332 (Monday–Friday, 8:00 AM – 4:00 PM).
At Vernon Health, we are committed to providing compassionate, respectful, and confidential care.
Understanding your rights helps you make informed decisions and strengthens your relationship with your care team.
Every patient has the right to be treated with dignity, respect, and compassion.
We believe care works best when patients are informed and actively involved in decisions about their treatment.
Understanding your rights helps you ask questions, participate in your care, and build stronger relationships with your care team.
Your privacy is important to us.
Vernon Health values you as a patient and respects your right to confidentiality.
All medical information that identifies you is kept private and used only to support your care and maintain an accurate health record.
If you believe your privacy rights have been violated, you may file a written complaint with Vernon Health or the Department of Health and Human Services (DHHS).
You will not be penalized for submitting a complaint.
To contact Vernon Health:
Compliance Officer
507 S. Main Street
Viroqua, WI 54665
Phone: 608-637-4312
To file a complaint with DHHS, call the toll-free complaint line at 1-800-642-6552 or visit HHS.gov to learn more about HIPAA and your privacy rights.
Planning ahead for your future healthcare is an important part of maintaining your wellbeing. The Power of Attorney for Healthcare form allows you to designate someone you trust to make medical decisions on your behalf if you are ever unable to do so.
Have a positive experience to share?
We’d love to hear how Vernon Health made a difference in your care. Your feedback helps us recognize our team and continue improving the patient experience.
Our team is here to help you learn more about your care options, find the right provider, or schedule an appointment.
General Info: (608) 637-2101
Submit a general inquiry.
