Virtual Services

Convenient Care From Anywhere

Vernon Health offers Virtual Services to help you connect with your clinic team from the comfort of home. This service supports your care when coming into the clinic may be difficult or unnecessary. Our goal is to make it easy, safe, and simple to talk with your provider about the concerns that matter most. If you’d like to explore whether a virtual visit is right for you, reach out to your Vernon Health clinic.

How to Prepare for Your Virtual Visit

Get Ready for the Conversation

Before your appointment, think about what you want to discuss. Writing down two or three top concerns can help you stay focused and make the most of your time with your provider.

Track Your Symptoms

Keeping a short symptom diary can make your virtual visit more productive. Note when symptoms began, how they have changed, and anything that seems to trigger or relieve them. Even a brief record in your phone is helpful.

Share Photos When Needed

Some concerns—such as bites, moles, and rashes—are especially well-suited for virtual care. If your provider needs photos, take clear pictures and note the date and time. If you are worried about a rash, it can help to mark the area with a pen so changes are easier to see over time. Contact your clinic if you’d like help uploading photos to your MyChart account before your visit.

Important: If you think you may be having an allergic reaction, contact your clinic immediately.

Handle Routine Needs Ahead of Time

Some requests may not require a virtual visit. Medication refills often start with contacting your pharmacy, and MyChart is a convenient way to send your clinic questions or routine updates. If you’re not yet signed up for MyChart, your clinic can help you get started.

FAQ

What do Vernon Health Virtual Services include?

Virtual Services allow you to meet with your clinic provider by phone or video to discuss health concerns that don’t require an in-person exam. This option helps you stay connected to care when travel or scheduling is challenging.

How should I prepare for a virtual visit?

Many people begin by writing a short list of their top concerns. Tracking symptoms and gathering any needed photos also helps your provider understand your situation clearly.

Can skin issues be evaluated virtually?

Yes, many skin concerns such as rashes, bites, or moles can be assessed through photos and conversation. Your clinic can guide you on how to upload images to MyChart before your appointment.

What if I have routine needs like medication refills?

Some routine needs may not require a virtual visit. Checking with your pharmacy or sending a message through MyChart is often the quickest way to resolve these requests.

How do I schedule a virtual appointment?

Simply contact your Vernon Health clinic. Your care team will help determine if a virtual visit is a good fit and provide instructions for connecting to your appointment.

Here for Your Health

At Vernon Health, we’re committed to providing patient-centered, compassionate care wherever you are in your health journey. Explore our trusted providers and convenient locations to find the right support for you.

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